Cheeky Kangaroo Creativaa Policy

Last Updated:July’2026

Welcome to Cheeky Kangaroo. These policies govern your use of our website and the digital marketing, content creation, and social media services we provide. By accessing our site or engaging our services, you agree to these terms.

Privacy Policy

We are committed to protecting your privacy and managing your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

To provide our marketing and agency services, we may collect:

  • Personal and Contact Details: Name, email address, phone number, and billing information.
  • Business Information: Social media account handles, branding assets, target audience data, and website analytics.
  • Access Credentials: Authorized access to third-party platforms (e.g., Meta Business Manager, Google Analytics, CMS platforms) necessary to execute our services.

2. How We Use Your Information

We collect your information primarily to:

  • Develop, execute, and manage social media campaigns, marketing funnels, and SEO strategies.
  • Communicate with you regarding project approvals, account updates, and billing.
  • Analyze performance metrics to optimize digital marketing outcomes.

3. Data Storage and Security

We take reasonable steps to protect your personal and business data from unauthorized access or disclosure. We do not sell your data. We only share information with trusted third-party tools and platforms (such as scheduling software, CRM systems, or analytics platforms) strictly as required to deliver our services.

Terms of Service

1. Scope of Services

Cheeky Kangaroo provides digital marketing services, including but not limited to social media management, content creation, website building, marketing funnels, and search engine optimization (SEO). The specific deliverables, timelines, and fees will be outlined in a separate proposal, quote, or service agreement provided to the client.

2. Client Responsibilities

To ensure the success of our campaigns, clients agree to:

  • Provide timely access to necessary social media accounts, website backends, and brand assets.
  • Provide timely feedback and approvals on content calendars, videos, and copywriting. Delays in approvals may result in delayed publishing schedules.
  • Ensure that any assets or materials provided to us do not infringe on the intellectual property rights of third parties.

3. Third-Party Platforms and AI Tools

  • Platform Algorithms: We build strategies based on current best practices, but we do not control the algorithms of third-party platforms (e.g.,Facebook, Instagram, TikTok, Linkedin, Google). We cannot guarantee specific metrics, viral success, or uninterrupted uptime on these platforms.
  • Platform Policies: Clients are responsible for ensuring their core business complies with the terms of service of the social media platforms used. We are not liable for account suspensions, shadow bans, or ad account restrictions imposed by third-party platforms.
  • Creative Tools: We may utilize various software and artificial intelligence tools to assist in video production, copywriting, and project management to deliver high-quality content efficiently.

4. Intellectual Property

Upon full payment of all outstanding invoices, the client retains ownership of the final deliverables (such as published videos, graphics, and written copy) created for their campaigns. Cheeky Kangaroo retains the right to use published, public-facing work in our agency portfolio and case studies unless a non-disclosure agreement (NDA) is signed.

5. Limitation of Liability

Cheeky Kangaroo will perform its services with due care and skill. However, to the maximum extent permitted by law, our liability for any loss, damage, or interruption to business arising out of our services is limited to the resupply of the services or the cost of having the services resupplied.